Q: Do you offer free shipping and where do you ship to?
A: We offer FREE SHIPPING via UPS, FEDEX or sometimes through USPS. For international shipping please contact us.
Q: Do you ship to Canada?
A: Yes, we do. We shipped to Canada many times in the past. We ship cowhides "customs and duties paid by customer". Once products reach to Canada, UPS will let you know about the arrival and any fees for customs and duties. You will only pay for the freight from United States to Canada, it varies by weight but usually around $30.
Q: WHEN DO MY ITEMS SHIP?
A: For in-stock items, these pieces will be delivered in 5-7 days to your address.
Custom orders will generally take 6-8 weeks. We will make every effort, humanly possible to keep you "in the loop."Though our site lists several items that come in a "stocked color", there is still chance that your item may be sold out due to its popularity. Another factor you may consider is that due to the amount of orders, there is also a chance that even if item is backordered and due to arrive at "X" time, that this shipment may be pre sold prior to it coming into the warehouse. So please put your order in the queue to make sure your item comes to you as soon as possible. Please contact us at firstname.lastname@example.org if you have a special request. In the event that an item is backordered, we will contact you ASAP with an estimated delivery time. We will help!
In the event that delivery is delayed or prevented by any untoward occurrence Hides and Co. is not responsible or liable in any way whatsoever.